That is why every new reseller goes through hands-on training as part of the onboarding process. Just real work, scenarios and learning, because when our partners and end customers succeed, so do we.
Aldiyar from OPTECH, our new official reseller in Kazakhstan, elaborates on the experience: “It was very valuable to see the equipment in operation and learn practical tips from someone with extensive field experience. These are things you cannot learn from manuals or brochures alone”.
Optech has been working with Fremco machines since 2021 and “over this time, Fremco has proven to a reliable partner with high-quality equipment and strong technical support.” Aldiyar adds.
High quality machines are necessary in Kazakhstan, because of its massive size and investment in a quality machine is a simple question because they simply cannot afford not to. Aldiyar elaborates:
“One of our customers told me that reliability is more important than the machine price. A few days of downtime due to machine failure can cost more than the price of the machine itself. That is why customers in Kazakhstan prefer high-quality and reliable machines. They need equipment that can work every day in difficult conditions without problems”.
Thank you Aldiyar for coming to Denmark for training and sharing your insight. We look forward to the continuing collaboration in Kazakhstan.
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